The Authorised Signatory is the person who signed your initial Tyro application. If you need to change the Authorised Signatory, or want to add another person as an Authorised Signatory, please follow the below steps:
- Log in to the Tyro Portal (https://merchant.tyro.com)
- Go to the "Forms" section from the left-side menu of the Tyro Portal and download the 'Add/Remove authorised signatories and administration authority' form
- To add a new signatory please fill the relevant information and it should be signed by the director or directors who had signed off the initial application
- The new signatory will need to provide Proof of Identity with a photo and signature, such as a copy of the Driver's License or Passport
The completed form and Proof of Identity will need to be emailed to cs@tyro.com.
If you require any further assistance, our local support team is available for general enquiries on
1300 00 TYRO (8976) from 7am – 9pm (Sydney time), 7 days a week. For critical issues outside these hours, simply dial our support number and select the emergency support option.
